RegencyNem clients laud digitisation
Clients
of RegencyNem have given a thumbs-up to management and staff for introducing a
USSD application that allows customers to buy third-party Motor Insurance from
the comfort of their mobile phones.
Speaking
to B&FT at the RegencyNem office at the 37 Drivers Vehicle Licencing
Authority (DVLA) last week, the clients said it will ease their moving to
RegencyNem offices for renewal when their insurance policies expire.
It will
be recalled that RegencyNem, a fortnight ago, launched a USSD application that
allows customers to buy Motor Insurance. Known as i-tranzakt, the product
allows all new and existing customers, registered agents and brokers to buy or
renew third-party motor policies without going to any of RegencyNem’s offices
or branches.
At the
launch, Lawrence Busola Omoya (Acting Managing Director of RegencyNem
Insurance) pointed out that through this application insurance agents, brokers
and retail clients can log-on to get insurance quotes, buy and renew their
policies, make payments and report claims through the platform.
He said
the company wanted to ensure that all its products and services were digitised,
especially in this COVID-19 period - hence the introduction of i-tranzakt.
Further commenting on the application, he pointed out that the short code for
the i-tranzakt application is *714*47. All one has to
do is just dial, purchase the motor insurance and print your motor electronic
sticker and certificate to check validity of the policy.
“At
this time, if you are not technology savvy you will be left behind.” In light
of this, the company wants to leverage technology to increase its share of the
market.
The
i-tranzakt application, he says, is linked to the Motor Insurance Database
(MID) that was recently introduced by the regulator, National Insurance
Commission (NIC). This will eliminate any fake purchases and encourage
customers to patronage the service.
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