SMT Ghana –providing powerful solutions with customer-focus
In this interview with SMT
Ghana, the company talks about its range of advanced products, services and
solutions for the transport and infrastructure sectors of the country. The
company is strategically located in four cities, with presence in Tamale,
Tarkwa, Kumasi and Accra.
SMT Ghana is a member
of the SMT Group with presence in Europe and over 20 African countries. This
has been further reinforced by the operational agility of its dedicated sales
and service network.
B&FT: What products and services do you provide?
SMT Ghana: We are distributors of Volvo Construction Equipment and
Volvo Trucks, and a premium distributor and after-sales partner for the
equipment and transport industry. At SMT, we place our customers at the heart
of everything we do; building long-term partnerships that you can rely on to
support your growth.
We are into creating
sustainable and integrated solutions for the heavy-equipment and transport industries
across Europe and Africa. We are focused on growing through continued
investment in our infrastructure, our network and brands. Being an integral
part of the local community is a key part of our strategy, supporting our
commercial operations in each market.
We are the leading
provider of buses, coaches, mini-buses, and a range of premium trucks which
deliver productivity and profitability for our clients.
With our materials,
handling solutions, mobile loader-cranes and lifting equipment, we help to
manage the health and environmental implications of waste; as well as
maximising the opportunities of recycling – turning waste into a valuable
resource.
We supply engines and
diesel generating sets from 13kva to 10,000kva, with customised packages which include
soundproof, weatherproof and all related acoustical treatments and accessories,
switchgear and synchronising panels, powering your every need.
B&FT: Tell us more about your brand?
SMT Ghana: Our after-sales network provides an efficient response
that gets your equipment back up and running as quickly as possible. SMT Ghana
orders kits for maintenance, reconditioning and basic repairs. These three
after-sales kits represent the fastest and smartest solution as they contain
only the parts strictly necessary. No more. No less.
Also, we only supply
genuine parts - which allows you to extend maintenance intervals and
significantly reduce the risk of downtime on your equipment. With 85% global
parts availability, SMT’s large network and extensive logistics experience
guarantees the availability of genuine parts and accessories, anytime and
anywhere.
As authorised
repairers, we know our products down to the smallest detail; and we continually
update our knowledge through training, research and development. Our workshops
are fully-equipped with the latest manufacturer’s diagnostic systems and all
the specific tools required for maintenance and repair of the products we sell.
From a single truck to
a large fleet, our asset management specialists can order a range of tailored packages
which support your operation. Our customer-focused team works with you to
understand your business needs, your constraints and your goals to frame the
appropriate finance arrangement for you.
SMT Ghana has
established a strong network of professional financing partners with the
required expertise and resources to ensure security of funds and achieve
business goals.
Reliable and ready for
hard work, SMT Ghana delivers a tailor-made solution - featuring rugged
construction trucks to construction equipment which excel in arduous
environments, such as backhoes loaders, compact excavators, wheeled loaders,
demolition equipment and pipe-layers.
B&FT: Who are your business partners?
SMT Ghana: We deal with a number of companies, but our core partners include
Volvo, Sennebogen, Dressta, SDLG, Dongfeng and Volare, among others.
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